As an addition to
our PDF/Paper based assembly guides which accompany all of our outbound
orders, we have been looking into furthering our customer service by
launching a quick assembly video of each product we sell.Not only does this give a real-time demonstration on the product and how it is used, it also assists people on how to make our mailers up.
We have 3 videos, in 2 formats, (we prefer the YouTube one as it saves our bandwidth!)..
Each of our videos are available on our website, as part of promotional pages and support pages.
We also embed videos in our ebay shop listings, being predominantly new products, we are striving to educate and promote at the same time, the more information we can provide at the point of purchase, the better!
